When sending large freight such as sofas, garden furniture sets and gym equipment, it is essential to choose a delivery service suited to handling oversized and bulky freight. Carrying up to 150KG in weight and 4M in length, XDP’s 2Man delivery service offers the perfect delivery solution for your out-of-gauge items.
But what are the benefits to using XDP for your 2Man delivery service?
1. Manual Sortation
XDP run a fully manual sortation process, using people not machinery. Not only does this allow flexibility in the size of freight we can carry, but this also minimises any damages.
All our 2Man delivery drivers are fully trained and will take additional care to deliver your customers items efficiently. Our 2Man service delivers to room of choice* as standard, meaning freight is delivered hassle-free, and safely, to the customer.
2. Full Visibility
As with all our delivery services, XDP’s 2Man offering will provide the transparency you need to manage your customer’s expectations. Throughout the delivery journey, you and your customers will see freight scanned regularly, with automated communications sent directly to your customer throughout the delivery process.
3. Dedicated Team
At XDP, we have a dedicated 2Man team managing the full end-to-end process of the customer journey, ensuring high-quality service and customer satisfaction. Alongside this, the 2Man delivery process has been adapted to enable us to capacity plan, and better monitor deliveries. Our innovative routing platform will plan all routes internally, sending the end user a delivery date once the item has entered the XDP network.
4. Regular Notifications
All XDP deliveries come with regular customer notifications and communications. From the moment the item leaves the delivery depot, customers receive a 2-hour delivery window and prior to their delivery will then receive a next-stop notification.
5. Final-Mile Technology
XDP pride itself on offering industry-leading final-mile technology with all our deliveries. All customers have full journey tracking via our mobile phone application. With in-flight support, the ability to track the driver’s drop status and photo proof of delivery, your customers have complete customer piece of mind.
With all this in addition to a ring-fenced delivery geo-location, competitive rates, a 5-day delivery service level agreement** – XDP are you B2C carrier of choice for large and non-standard freight.
* Room of choice includes delivery up one flight of internal stairs only. Gym equipment will be delivered to ground floor.
**Subject to shipping offshore.
