In the world of B2C commerce, it is beneficial to use a carrier that can reflect your needs as a business.
What sets XDP apart as a B2C Carrier?
Efficient Delivery Experience
A B2C delivery carrier will not only ensure a seamless home delivery but will ensure that the delivery service chosen is suitable for the customer, and the freight. At XDP, we have a range of bespoke services for you to choose your best fit.
An efficient parcel carrier is essential to a successful customer delivery, and B2C freight is no different.
Technology
Full delivery visibility is important when delivering B2C, giving customers full peace of mind throughout their delivery process.
At XDP our delivery technology provides full delivery tracking, with regular parcel scanning and proof of delivery available via our app and website. With these track and trace capabilities, your customers will have end-to-end transparency, resulting in a seamless delivery process.
Residential Friendly Fleet (Nationwide Delivery)
Residential deliveries can take place at a variety of addresses, including cul-de-sacs and narrow country roads. When making deliveries to home addresses, a suitable vehicle is required – that’s why XDP deliver on vans, not trucks!
Our fleet of LWB vans ensures that we can carry out nationwide deliveries of non-standard-sized freight to any home address, hassle-free and on time.
Communications
Regular communications can enhance the delivery experience for customers, providing updates on the delivery, and keeping your customer informed.
Alongside updated tracking information, XDP provides communications throughout the delivery including tracking updates, a 2-hour delivery window and, a ‘You Are Next’ notification. These communications not only keep your customers in the loop but amount to an efficient delivery.
Customer Centric
Managing customer expectations is arguably one of the most important aspects of a B2C delivery, that’s why we ensure that customers receive a first-rate service with XDP.
We provide a customer-centric approach to our services, ensuring that customers receive the right first delivery experience.
Our B2C services are specifically designed for customer home delivery, ensuring that customers are kept informed, and have full visibility from start to finish.
Contact XDP today and make us your B2C Carrier of Choice for large and non-standard freight.
