Frequently Asked Questions

XDP was formed in 1995 and has since grown to be the largest privately owned parcel carrier in the UK, and has built a reputation for reliability and quality of service. With a team of over 500 and with a franchise network in excess of 60 depots nationwide, our reputation for customer focused logistics has gone from strength to strength. Whatever your business, XDP can accommodate, be it using our parcel service, or our dedicated 2Man team for the larger items.

To create an account with XDP, click here.

If you have forgotten your password to login, please contact us on 0843 178 5555 and choose option 4 to speak to our Technical department who will be happy to reset your password for you.

To cancel an order, you head to your manifest screen, choose the consignment you wish to cancel, then scroll to the bottom of the page and choose 'DELETE'. If your consignment is over a day old and hasn't yet been collected, then you will need to contact our Technical department on 0843 178 5555, option 4.

Online tracking can be acheived on the homepage. Just enter your consignment number and the delivery postcode to track the status of your consignment.

For any further information, please call 0843 178 5555 and one of our staff will be more than happy to help you.

Find Us !!!

Our main sorting hub is based in the West Midlands, close to all major motorway routes.